Ali Hamza
L2 L3 Support Analyst at Canada's Wonderland
Based in Woodbridge, Canada
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Seniority
Staff
Department
Other
Location
Woodbridge
Industry
Entertainment Providers
Company size
1.5K
Contact information
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a•••••••@sixflags.com
Phone
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Background
About Ali Hamza
IT Support | Networking | System Admin | Cloud EnthusiastI’m an adaptable and results-driven IT professional with 2.5+ years of hands-on experience in technical support, network troubleshooting, and system administration. I specialize in solving problems fast — whether it's cutting downtime, boosting wireless performance, or improving end-user satisfaction. My toolbox includes:Network+ Certified | CCNA (in progress)| Linux+(In Progress)Skilled in Active Directory, Azure AD, DHCP, DNS, Cisco CLIHands-on with VMware, AWS, VoIP systems, and ticketing tools like Jira & ServiceNowComfortable with both Windows and Linux environmentsStrong understanding of ITIL framework and Tier 2 support escalationI’m passionate about learning, collaborating, and building scalable tech solutions that make life easier for teams and customers alike. Currently seeking my next opportunity to grow in a tech-driven, fast-paced environment where I can contribute meaningfully while learning new technologies.Let’s connect if you're looking for someone who’s tech-savvy, growth-focused, and ready to hit the ground running.
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