Ali Hamza

Background

About Ali Hamza

IT Support | Networking | System Admin | Cloud Enthusiast I’m an adaptable and results-driven IT professional with 2.5+ years of hands-on experience in technical support, network troubleshooting, and system administration. I specialize in solving problems fast — whether it's cutting downtime, boosting wireless performance, or improving end-user satisfaction. My toolbox includes: Network+ Certified | CCNA (in progress)| Linux+(In Progress) Skilled in Active Directory, Azure AD, DHCP, DNS, Cisco CLI Hands-on with VMware, AWS, VoIP systems, and ticketing tools like Jira & ServiceNow Comfortable with both Windows and Linux environments Strong understanding of ITIL framework and Tier 2 support escalation I’m passionate about learning, collaborating, and building scalable tech solutions that make life easier for teams and customers alike. Currently seeking my next opportunity to grow in a tech-driven, fast-paced environment where I can contribute meaningfully while learning new technologies. Let’s connect if you're looking for someone who’s tech-savvy, growth-focused, and ready to hit the ground running.