Ali Noor
Partner Business Development & Client Growth at Arc Agencies
Based in Mississauga, Canada
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Seniority
Other
Department
Other
Location
Mississauga
Industry
Marketing Services
Company size
3
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a•••••••@arcagencies.ca
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Background
About Ali Noor
Support Operations leader with 5+ years managing high-volume SaaS environments. Proven track record of elevating CSAT, reducing response times, and building accountable, performance-driven teams. Experienced in translating customer data and KPIs into operational action, integrating AI-enabled tools to improve customer outcomes, and collaborating cross-functionally to drive retention and long-term platform value. Most recently led a full vendor evaluation and implementation of an AI support agent that achieved a 52% ticket deflection rate and was adopted across multiple product lines.
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