Alice H.

Background

About Alice H.

Alice is a pro at getting to the “WHAT” of business problems, understanding the incentive to sell and eliciting business requirements from users to executives with 25 years of management and relationship-building experience in vast and varied business environments. Focused on management, sales and process improvement for the first 20 years of her career, Alice was frequently recognized for her tireless efforts to flawlessly execute for her company, her clients, and the shareholders. She was awarded Top Salesperson honors at Starbucks and National City before moving into Sales Development, driving the build of technology solutions to improve bottom line profitability. With an Economics degree from the University of Illinois at Urbana-Champaign, Alice knows and understands the numbers and the impacts they have on both the macro- and micro-economies within an organization. Not only is Alice great at seeing the big picture, she has a sense of humor, is a Latin dancer, a foodie, and she hosts monthly, 100+ attendee wine events for the Northeast Ohio Wine Connection. Specialties: ITIL V3 Foundation Certified; management; project leadership; sales plans; sales incentive; elicitation; budgeting; managing requirements; training; relationship building; service; familiarity with Rational Tools, Excel, Powerpoint, Visio, and Sharepoint; developing Quantifiable Business Objectives; relationship management; sales.