Alice Su

Background

About Alice Su

Results-driven Operations professional with experience in managing and optimizing processes, operational workflows, and client relationships for both domestic and international customers. Proven ability to enhance operational efficiency through meticulous attention to detail, process improvements, and effective collaboration with cross-functional teams. Skilled in operations management, CRM management, and leveraging technology to deliver exceptional client service in fast-paced environments. I thrive on being honest, thoughtful and open-minded when working with others. Career Highlights- Operational Leadership: Successfully managed company operations, ensuring operational efficiency and client satisfaction- Process Improvement: Identified and implemented process enhancements, resulting in significant time and cost savings as well as improved company procedures- Customer Relations: Collaborated with sales, customers, and management to ensure seamless coordination of financial activities including invoicing, collections, and billing reconciliation. Areas of Expertise- Managing multiple projects simultaneously while meeting deadlines - Perform efficiently in fast-paced environments with meticulous attention to detail - Building partnerships within and outside the organization - Effective communicator with a diverse range of stakeholders Listen with an open mind and treat others as you want to be treated. Good things and good people will come your way!