Alice Tomasi

Background

About Alice Tomasi

With a background in International Communication and extensive experience in the tourism and tech industry, I help businesses succeed by delivering seamless onboarding, support, and optimization of SaaS platforms. At Regiondo, I guide tour and activity providers across Europe in integrating our booking system, troubleshooting issues, and maximizing platform adoption. Having studied and worked internationally, I’ve developed strong intercultural communication skills and a global mindset, enabling me to connect naturally with people from diverse backgrounds. My passion for travel and customer experience has reinforced my adaptability, curiosity, and active listening—qualities I bring to every client interaction. 🧩 Key strengths- Customer onboarding, training & technical support - Platform configuration & process optimization - Designing scalable customer success strategies - Cross-functional collaboration & project coordination - Customer retention, upselling & churn mitigation