Alicia Kasper

Background

About Alicia Kasper

Hello! My name is Alicia Kasper, and I am a 27 year old exploring different options of work. My current goal is to seek IT- or computer-based work.I have experience with data entry, transcription work, customer communication, and other tasks required of me to perform my work to the best of my ability. I am able to adapt quickly to a new position, and any changes that could be made.I also have experience repairing computer hardware and working with software. My greatest strength is working with hardware. I have been repairing computers for a decade years now. My last professional job was at Florida State University, using those skills to manage a network of personal and multi-use computers and laptops.I put hands-on work to good use with my hobbies, which also include model kit construction, handheld video game console repair and upgrade, and ocassional soldering.Skills include: computer proficiency, customer service, public speaking, hands-on construction, and learning new tasks quickly.Software includes: MS Office Suites 2003, 2007, 2010, 2013, 2018; Citrix; Adobe Creative Cloud; Microsoft Teams; Webex Experience with: JetPack; Empower; HomeSquad; Active Directory, MDT (LiteTouch); SC/CM; Dell Command | Update; BeyondTrust (Bomgar); PowerShell; Image Creation; WIM/DISM; File Backup; Cloud (OneDrive); Wiping and Prepping for Destruction (DBAN); Physical Workstation Setup; Multi-Factor AuthenticationFamiliar with: Wireless Networking; Linux; Routers; Switches