Alicia Love

Background

About Alicia Love

Twenty years of progressive experience in payroll and human resources. Adept at implementing innovative human resource practices and to reduce costs and improve efficiency. My goal is to work within an organization where I can provide support in Human Resources and Payroll that reinforces the vision and mission of the company. • Awarded and recognized throughout my career as a keen problem solver with great communication skills resulting in tremendous growth. • Outstanding customer service problem solving skills. Received 95% Satisfaction score on client survey. • Foster team work, provide support for company goals, and prioritize, problem solve and apply critical thinking skills. • Completing compensation surveys, and crafting and modifying job descriptions • Employee Training ~ Performance appraisals, PR and benefit orientation, time & attendance, self-service systems • HR Labor and Employment Laws, within a business environment e.g. FMLA, Workman's Compensation • Assisted managers to administer employee handbook policies and procedures • Payroll system conversion and implementation • Systems used: Ultipro, ADP, PayCom, and Davidson