Alicja Bala
Ec Training and Development Manager at Bat
Based in Warsaw, Poland
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Seniority
Other
Department
Other
Location
Warsaw
Industry
Manufacturing
Company size
47K
Contact information
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a•••••••@bat.com
Phone
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Background
About Alicja Bala
I have five years of expertise in Customer Service. I oversee three core operational streams: Training, Quality Assurance, and Workforce Management. I lead the development and delivery of high-quality training and quality assurance programs, and I measure their impact. I am fluent in German, English, and Polish, which helps me foster strong communication across diverse teams while ensuring consistent standards across Global Business Services.
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