Aline Mansour

Background

About Aline Mansour

Adress: Aoukar, lebanon Lebanese Phone numbers : 9613 109 859 9614 541 979 Email :alinealwane@hotmail.com Aline Alwane MANSOUR Tutor - Private tutoring for Primary and Complementary students.(French & Arabic languages)- Providing educational support by building important learning skills to help students achieve academic learning goals and succeed in official exams. Human Resources Manager Manage the entire scope of Human Resources at the company and oversee the development of the company Human Resources Strategy covering recruiting, manpower planning, training, appraisal, employee relations and compensation Propose the HR department’s objectives and KPIs and develop job description across the Company in coordination with line managers. Maintain the Company’s manpower plan and budget. Oversee the design and maintenance of a corporate compensation and benefit scheme to attract, motivate and retain top performing staff. Define and manage employees’ annual performance evaluation process. Design, plan and manage the delivery of career development and training programs for employees in coordination with training manager. Maintain organization manual, processes and procedures. Deal with complex disciplinary / grievance an HR issues, in accordance with company policies. Handle all personnel issues such as preparing monthly payroll, following-up employees’holidays / leavings / confirmations/ terminations process for more than 500 employees. Customer Care Representative Assist clients and execute their request following procedures Anticipate the customer requirements Inform and advise customers about new products Assure the achievement of the service objectives, prevent nonconformity and suggest solutions Ensure the adequate follow-up to resolve client’s complaints and guarantee their satisfaction Manage adequate integration scheme for newly recruited