Alison Shedlock
Director of Campus Services at The University Of Manchester
Based in Manchester, United Kingdom
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Seniority
Director
Department
Operations
Location
Manchester
Industry
Higher Education
Company size
20K
Contact information
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a•••••••@manchester.ac.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Alison Shedlock
I lead large, complex campus service operations across hospitality and facilities, with over 20 years’ experience in higher education. I am known for improving services in ways people actually notice, embedding environmental sustainability while keeping a firm grip on commercial performance, standards and delivery. I am trusted to step into.• Stabilise and improve day-to-day operations across multi-site services• Strengthen service standards and customer experience• Improve commercial performance (pricing, offer, footfall, spend, margin)• Lead change with teams, unions and stakeholders in the room• Build clear operating rhythms, measures and accountability• Delivering sector leading environmental sustainability initiatives I’ve led wide portfolios including hospitality, events, cleaning, portering, parking, landscaping and environmental services.Always happy to connect with others working on service improvement, operational change, or commercial growth in hospitality and facilities.
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