Alison Steele
Customer Support Manager at Agdata, Lp at Agdata, Lp
Based in Cambridge, Canada
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Seniority
Manager
Department
Other
Location
Cambridge
Industry
IT Services and IT Consulting
Company size
401
Contact information
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a•••••••@agdata.com
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Background
About Alison Steele
With over 15 years of experience in customer support management, I lead the customer service operations and contact centers at AGDATA, LP, Canada a leading provider of data and analytics solutions for the agriculture industry. I oversee a team of customer service representatives who provide customer-focused service, resolve issues, and ensure satisfaction. I also manage the performance, training, and quality of the service delivery, and implement best practices and improvements. Previously, I worked as a Customer Experience Supervisor at Superior Propane, where I supervised a group of customer experience agents and coordinated the daily operations of the contact center. I have strong skills in customer service operations, contact centers, and customer-focused service, and I am passionate about delivering excellent service to our clients and stakeholders. I am committed to supporting the mission and vision of AGDATA, LP, and to bringing diverse perspectives and experiences to the team.
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