Alistair Crowe

Background

About Alistair Crowe

Accomplished in creating and maintaining relations with clients/customers by providing them exceptional customer service and catering for their needs in different situations. Results-oriented Senior Digital Manager and Director with continued career progression and documented history of close to two decades in bridging technical and management acumen to lead various cross-functional IT services and teams and deliver on organisational strategic objectives Expertise in implementing operational technology and IT solutions for various business operations in a cost-effective way by determining the requirements of a project, and communicating them clearly to stakeholders, facilitators, and partners Knowledge of ITIL, PRINCE2 and TOGAF best practices and methodologies for planning and supervising the entire project right from scoping, planning, scheduling, gathering requirements, defining technical specifications, reporting and documentation to ensure project accomplishment within defined time/cost parameters Highly experienced in determining the effect of changing business needs on existing systems and recommending change management and process improvement strategies/solution roadmap for enhancements Significant experience in ICT and strategic digital governance including governance implementation and reform and portfolio management in a large organisation to achieve strategic objectives Ability to create and maintain executive level briefing documents including executive presentations, budgets, team management plans and ministerial requests on tight schedules to influence executive decision making