Alla Ternovets
Customer Support Representative at Helpo
Based in Ukraine
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Seniority
Staff
Department
Customer/Client Service
Location
Ukraine
Industry
IT Services and IT Consulting
Company size
40
Contact information
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a•••••••@helpo.company
Phone
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Background
About Alla Ternovets
Accomplished professional with 12 years of experience as a customer support representative. Expert at troubleshooting and problem investigation. Adept at addressing customer inquiries and tasks from managers. Effective in understanding the needs of the customers. Proficient in Zendesk, Front, Slack, Basecamp, CRMs, and web tools. Versatile and proactive problem solver with excellent interpersonal skills and abilities for multitasking. Highly adaptable to ever-changing circumstances when engaging in any project plans within a fast-paced and demanding environment.
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