Allan Alphonso

Background

About Allan Alphonso

A confident and reliable engineering professional with over 8 years of experience as a Technical Support and Pre-Sales Engineer in Broadcast and Media.Handling responsibilities of resolving any technical issues with professional audio-video equipment ensuring maximum functionality, proposing and advising ideal solutions and equipment designs based on customers’ requirements, attending support calls at customer site to address equipment breakdown, arranging product demonstrations coupled with effective presentations, partnering with technical and sales personnel to deliver optimized solutions, participating in trade shows to promote products and services, and ensuring maximum customer satisfaction. Always looking forward to furthering my professional experience by obtaining challenging roles and projects through which I hone my technical expertise. • Comprehensive knowledge of broadcast and post-production technologies, workflows, and equipment• Ability to render appropriate and reliable solution and resolve technical issues within limited time• Sound in isolating technical problems and analyzing the issues• Ability to multitask and maintain efficiency even under pressurizing conditions• A good team-worker and an avid quick learner • Good blend of sales and technical skills• Superior presentation and consultative skills• Excellent written and verbal communication skills which aid in professionally interacting with customers