Allan Cich

Background

About Allan Cich

Highlights of Qualifications • Experience in marketing, event coordination, social media, brand management, and consumer-facing brands. • Provided eMarketing Consultations to over Florist nationwide to include Canada • Knowledgeable in Google Products to include Analytics, Search Console, Adwords and Tag Manager • Experienced in managing website platforms to include wordpress, squarespace, Oracle Commerce content management systems. Familiar with HTML & CSS. • 10+ years experience in a management or supervisory role with a track record of increased responsibility Communication • Excellent customer service skills, with a strong desire to achieve and maintain high levels of both internal and external customer satisfaction, willing to work 24x7 in mission critical or customer sensitive situations • Strong written, verbal, analytical, technical, and interpersonal skills. Able to grasp technical concepts and to communicate these in a manner that non-technical small businesses can understand • Communicated effectively with various shipping companies to advise of efficient, quality improvements for customers Security • Established alert and force protection procedures while deployed in Afghanistan, ensuring 100% compliance. • Performed customs duties on out-going military forces leaving Kuwait, identifying prohibited items and artifacts. • Established organization’s first key and lock control program used as an example through out the organization. • Exceeded the USAREUR goal of 75% quality inspections of all inbound and outbound personal property shipments. • Responsible for 100% monthly inventory and accountability of all company's assigned weapons. Operations • Streamlined the movement of household goods, reducing service costs by over • Coordinated the goal of 75% inspections of all inbound and outbound personal property shipments, ensuring 100% customer satisfaction.