Allen Sananda

Background

About Allen Sananda

Results-driven Delivery Head with over two decades years of experience in diverse IT roles, including Technical Program & Project Management, CRM Delivery, Software Development, Scrum Master, Transformation Projects, Automation Roadmap, Account Strategies, Transition Management, Vendor Management, and Service Delivery Management. Successfully delivered business-critical projects across industries such as insurance (Life and General), manufacturing and logistics, Solar-energy, e-commerce, and hi-tech. Core Expertise: o Experience in handling and managing ERP and CRM products o Focus on practice growth and margin optimization o Leading transformation and automation initiatives to drive organizational growth o Demonstrated ability to envision, plan, and provide strategic direction o Envision, plan, and provide strategic direction and oversight to a team o Swift identification of project gaps, risks, and conducting impact analysis o Proven track record in pre-sales, solutioning, and pricing model development o Strong client relationship management and Stack holder Communication and maintaining Relationship o Having experience in Agile Scrum, Kanban and Waterfall model o Continuous process improvement and optimization o Effective vendor management for successful project planning and execution o User Training and Support o Team Leadership and Collaboration o Experience in handling Managed Services Practice & application support projects with 24x7 coverage