Allison Armstrong

Background

About Allison Armstrong

Qualifications for Customer Care and Account Management Equipped with ten years of customer focused scheduling and distribution management. Recognized as a proactive team member adept in customer solutions and strong relationships. Excellent communication and computer skills with an eye for detail. Excels in analyzing problems and implementing timely win-win solutions. Highly involved in training development, group and individual instruction and continuous improvement projects. SELECTED HIGHLIGHTS Subject Matter Expert contributing to development of training materials and courses. Provides team member training sharing organization techniques and standard processes to new and seasoned associates. Readily develops new customer accounts instilling trust and confidence through positive interaction and outcomes. Achieves high customer service results by understanding internal business processes and utilizing cross-organization relationships to achieve external customer solutions. Excellent computer skills and rapid learning curve understanding basic information flow and customer impact to system changes or enhancements. Frequent performance awards meeting periodic sales goals and incentives.