Allison Gerlecz
Claim Manager at Davies North America
Based in Omaha, United States
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Seniority
Manager
Department
Operations
Location
Omaha
Industry
Insurance
Company size
842
Contact information
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a•••••••@davies-group.com
Phone
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Background
About Allison Gerlecz
Quality Assurance Analyst I with over 6 years of experience working in a fast-paced, one-call resolution call center. Detail oriented with ability to quickly learn complex concepts while maintaining a high level of professionalism and empathy when dealing with all customers and staff. Recently enrolled in the Google IT Support Professional Certificate – an eight-month intensive IT support program that covers troubleshooting, customer service, networking, operating systems, system administration, security, and also includes evaluative hands-on assessments.
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