Allison Sertic

Background

About Allison Sertic

SUMMARY OF EXPERIENCE Over 23 years of experience in customer relations, operations management, people leadership, hospitality, events and F&B service. 13 years in non-profit arts administration, fundraising, marketing and communications. Skilled in development, human resources, project and program planning/management, working extremely well with colleagues, partners, volunteers, vendors and clients/customers throughout. MANAGEMENT PHILOSOPHY In today’s changing world and economic climate, to ensure organizational success, I believe it’s crucial to have a collaborative, willing team that maintains the priority of delighting customers. It is no longer enough for employees to simply “embrace” change: continuous growth must become a way of doing business, where people actively seek improvements and where systems and processes support and drive initiative. Trust is the key. The work environment must be such that people are respected and work without fear, within a culture that encourages self-thought, innovation and pride in both personal and organizational accomplishments. PARTICULAR STRENGTHS AND CHARACTERISTICS Adaptable, resourceful, innovative, conscientious, collaborative, genuine and persuasive. Strategic, professional, accountable, sensible, analytical, while also empathetic, creative, personable and inspiring. Always able to “see the forest through the trees” and gifted at communicating the vision and possibilities to others.