Alon Johnson
Incident Analyst & Commander at Duck Creek Technologies
Based in Atlanta, United States
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Seniority
Manager
Department
Information Technology
Location
Atlanta
Industry
Software Development
Company size
1.9K
Contact information
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a•••••••@duckcreek.com
Phone
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Background
About Alon Johnson
I'm a detail-oriented professional with a strong foundation in incident management, service desk operations, and team coordination. With hands-on experience and certification in Incident Management through PagerDuty, I specialize in user administration, scheduling, and escalation workflows. I've led response efforts as an Incident Commander, ensuring fast, clear communication and resolution during critical events. I'm passionate about process-driven solutions and thrive in environments where strong coordination and calm under pressure make a real impact. I'm currently seeking opportunities where I can bring these strengths to drive operational success and continuous improvement.
Decision-makers
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