Altaf Ibrahim

Background

About Altaf Ibrahim

As a Senior Driver Development Executive at Car Benefit Solutions, I have many years of experience in managing the company's relationship with its clients. I build long-term relationships with a group of customers and stay with that client for the length of their relationship with the company. My duties include operating as the point of contact for assigned customers, developing and maintaining a trustful relationship with the client, ensuring the client receives the requested services and product in the agreed deadline, and communicating clearly and professionally at all times. In addition to my role as a Driver Development Executive, I also train within the team for specific products and sign off on new client products after thorough testing internally and in collaboration with the key departments. I attend project meetings for new business/clients and add value. I also share best practice and development ideas both within and outside of the team, and provide flexible support to all team members to enable the business to manage overall workloads and service the customer in a customer-centric and values-driven manner. I am passionate about delivering excellent customer service and building strong relationships with clients.