Alvin Johns

Background

About Alvin Johns

Principal Product Manager with 15+ years in payments, data, operations & compliance. I delivered £200M+ impact managing €3B in transactions across 40+ markets at Booking.com, solving customer-facing payment challenges whilst optimising operational infrastructure, compliance and settlement efficiency.My experience spans Booking.com (payments), RBS, Lloyds, Barclays, Virgin Money, Sainsbury's Bank, and payment processors TSYS and Vocalink.I've consistently translated payments, data and operational complexity into commercial outcomes. At Booking.com, I owned payments from checkout to payment completion including refunds and worked closely with Fraud, Finance, Treasury and Tax to deliver comprehensive product, services and operational optimisations. Successes include:• £150M revenue and 12% auth rate increase, enabling more customers to complete bookings• £1.2M revenue from Apple Pay delivery• £30M costs saved by migrating payments infrastructure to Europe• £1M annual savings via treasury routing and FX optimisation• £2M revenue from payment retry logic recovering 70% of failed transactions• 40+ product managers upskilled through structured mentorship and coachingMy strategic framework: Compliance, Costs, Optimisation & Innovation is unique, comprehensive and effective.I'm now actively exploring opportunities in fintech and payments, as well as wealth & asset management and crypto sectors where compliance-first thinking creates competitive advantage and is increasingly critical.Now actively pursuing permanent or contract Principal PM roles in fintech and payments. Open to UK and international opportunities.Direct message me to connect or request my CV.