Alvin Lambert
Assistant Manager at Roland Park Place
Based in Baltimore, United States
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Seniority
Manager
Department
Operations
Location
Baltimore
Industry
Hospitality
Company size
116
Contact information
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a•••••••@rolandparkplace.org
Phone
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Background
About Alvin Lambert
A Certified Professional in Customer Service with over (20) years of customer service experience in a broad array of functions to include community relations/sales/business development,management and attracting,developing,and retaining talent.A flexible decision with great negotiation,and communication skills that are driven to align business strategy with my personal goals.Reconized for demostrating quality leadership in meeting and exceeding performance goals.Other attributes include;Enhancing the department and organization reputation by accepting ownership for accomplishing new and different requests;exploring opportunities to add value to job accomplishments.Staying abreast with job and industry specific knowledge by participating in educational opportunities;reading professional publications;maintaining personal networks;participating in professional organizations to include regionalized events.Participates in recruiting,hiring,training,scheduling.Directing the work of associates planning appraising performance rewarding and counseling associates.Addressing and resolving guests complaints.Organize and manage multiple priorities.Also delivers impeccable customer service.
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