Alysa Robiyanti
Customer Service Advisor Ii at Concentrix
Based in Banten, Indonesia
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Seniority
Staff
Department
Customer/Client Service
Location
Banten
Industry
IT Services and IT Consulting
Company size
199K
Contact information
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a•••••••@concentrix.com
Phone
5 credits+62 ••• •••• ••••
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Background
About Alysa Robiyanti
Customer Service Specialist with proven experience in delivering exceptional support across phone, email, chat, and social media platforms. Skilled in conducting video-based product demonstrations that drive member acquisition and engagement. Adept at resolving customer issues with empathy, collecting and analyzing feedback through satisfaction surveys, and maintaining accurate CRM documentation. Strong communicator with a collaborative mindset, focused on enhancing customer retention and optimizing service processes.
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