Alyssa Nelson
Senior Collections Specialist at Eastrise Credit Union
Based in Barre, United States
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Seniority
Staff
Department
Finance & Accounting
Location
Barre
Industry
Financial Services
Company size
281
Contact information
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a•••••••@eastrise.com
Phone
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Background
About Alyssa Nelson
Highly self motivated and over 10 years experience in financial services. Formerly a VSECU employee until a merge with NEFCU, the company rebranded to EastRise. I began my career as a Teller and transitioned to Asset Recovery in 2019. As a Senior Collections Specialist, my main focus is consumer debt resolution while providing an optimal member experience. Advanced experience with foreclosure handling, repossessions, bankruptcies, and deceased member accounts. Experience with Freddie Mac and Fannie Mae mortgage servicing and delinquency resolution. Timeliness and attention to detail are essential in my role for processing estate, bankruptcy and insurance claims -to name a few examples- while adhering to collections laws/company procedures. I work well independently or in a team, often serving as the department go-to and interim team lead.
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