Verified recordIT Services and IT Consulting

Amal Dev

Senior Technical Support Engineer at Concentrix

Based in Pune, India

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Seniority

Staff

Department

Information Technology

Location

Pune

Industry

IT Services and IT Consulting

Company size

199K

Contact information

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a•••••••@concentrix.com

Phone

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+91 ••• •••• ••••

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Background

About Amal Dev

At Katalyst Business Solutions, I provide server support for ZT and Verizon servers, as well as technical assistance for Telcan ISP and DOXEMR. I apply my software design and development skills to manage complex technical issues, troubleshoot problems, and ensure optimal customer satisfaction. Before joining Katalyst, I was a Technical Support Specialist at Sutherland Global Services, where I delivered comprehensive technical support and resolved intricate technical challenges with precision and efficiency. I demonstrated my leadership and communication skills by coordinating with cross-functional teams and collaborating with clients. I have a Bachelor of computer applications from the University of Calicut, where I gained a solid foundation in computer science and software engineering. My goal is to elevate IT infrastructure for seamless operations and enhance user experience.

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