Aman Pathak

Background

About Aman Pathak

Salesforce - Certinia (FinancialForce) PSA | CPQ | Service Cloud Voice with Amazon Connect | Experience Cloud | Service Cloud | B2B Commerce Cloud| Integration | My Trailhead Profile - https://trailblazer.me/id/amanpathak17 with 100k+ points, 200+ badges, and 5 Superbadges. I have experience in Salesforce Development, and have worked on different projects related to Salesforce. Experience Cloud Project:> Acted as technical lead in setting up Partner Portal for client. They wanted to switch to Lightning experience from their classic portal.> Lead a team of 5 people( 4 Dev + 1 BA/QA) to deliver the project.> Also attended client calls to understand the requirements and explain to the team.> Lead the development team by dividing the task based upon individual skills and helping them technically if they are stuck somewhere. Service Cloud-> Implemented functionalities of Service Cloud.> Wrote Automations like Flows/Apex to fulfill additional business requirements.> Exported Zendesk Data to Salesforce Service Cloud. The major task was to import Zendesk Tickets and Comments into Salesforce using XML files of all the data. SkillJar LMS Integration Project-> The task was to give access to Client's LMS, whenever an Opportunity is closed Won and has specific training related Products.> I built an Asynchronous Record triggered Flow and made POST API callouts using the Flow.> I followed a NO-CODE approach by using Flows. Salesforce CPQ Project - Coordinated with Business Users and the Pricing team to gather requirements for CPQ implementation- Working knowledge of product and service configuration, complex pricing rules, defining product bundle structures, constraint rules, and options- Worked on Salesforce CPQ pricing using list, cost/markup, percent total, block, price rules, calculator plugins, filter rules, system, and user discounts. B2B COMMERCE Implementation Project- Was part of the implementation of a B2B Commerce store for a Drone Company based in US. It was from Scratch implementation which helped to learn about the core concepts- Set up the org for B2B- Integrated AVALARA with our B2B store for tax calculation- Integrated with Cybersource payment gateway using Chargent- Made customizations on Flows, Apex, and UI based on the Client's requirements. SF LWC Project (personal project)- LINK >> https://webchatwithaman-developer-edition.ap27.force.com/QueryEditor >> Query editor for Salesforce Org to fetch and display data without writing SOQL.