Amanda Barclay

Background

About Amanda Barclay

I’m a customer-focused professional with a strong background in engagement, onboarding, and publishing operations. Over the years, I’ve built a reputation for being reliable, empathetic, and results-driven—someone who takes ownership and thrives on helping clients and teams succeed. For 6+ years, I was a publishing manager leading a cross-functional team that delivered high-quality content. I’ve since transitioned into customer-facing roles, where I excel at building strong relationships, solving problems proactively, and ensuring seamless onboarding and long-term satisfaction. What I bring to the table: • A deep sense of accountability and ownership • Strong communication and collaboration across teams • A knack for simplifying complex processes for clients • An empathetic approach to client needs and feedback • A drive to constantly learn, improve, and go above and beyond I’m passionate about aligning customer success with business outcomes, and I’m always looking to join teams where I can make a positive, measurable impact.