Amanda Callender
Customer Service Supervisor at Atos Medical - Us
Based in Milwaukee, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Milwaukee
Industry
Medical Equipment Manufacturing
Company size
143
Contact information
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a•••••••@atosmedical.us
Phone
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Background
About Amanda Callender
Customer Service leader with 15 years’ experience in customer service. Positive, enthusiastic and driven individual, who enjoys thinking critically and creatively to provide solutions for customers and associate team. Adept at analyzing reports, associate behaviors and key performance indicators to strategically create plans that drive results and exceptional customer experiences. Recognized for ability to identify and act upon opportunities for continuous improvement to improve systems, processes, and training for associates and the customer experience. Exceptional communication skills and relationship management skills across all levels of the organization. Areas of Expertise Customer Experience | Team Leadership & Development | Strategic Planning & Execution Behavior Identification | Workforce Planning | Performance Metrics | Troubleshooting Problem Solving | Mentoring | Personal Development | Time Management | Critical Thinking | Key Performance Indicators | Queue Management | Presentations | Relationship Management Typing | Microsoft | Word | Excel | Outlook | Teams | SharePoint | Situational Leadership | Emotional Intelligence | Emotional Agility | Order Processing | Written Communication Skills | Verbal Communication Skills
Decision-makers
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Josie Sevier Alston
Us Manager, Clinical Education · Healthcare & Human Services
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