Amanda Cernik

Background

About Amanda Cernik

With over a decade of experience in project and program management, I currently lead project management for program management at Galileo. I specialize in orchestrating complex, high-impact projects in collaboration with cross-functional teams, leveraging skills in leadership, change management, and creative problem solving to deliver measurable revenue outcomes. My role involves driving strategic alignment across diverse stakeholders to ensure operational efficiency and business success. Previously, at PayPal, I contributed to scaling global consumer credit products and processes, demonstrating expertise in product operations and portfolio management. Known for fostering collaboration and building strong relationships, I am passionate about empowering teams to navigate change and implement scalable solutions. My work is rooted in a commitment to operational excellence and delivering value through strategic execution. Key Accomplishments - Directly responsible for the operational readiness of global customer service teams in the launches of several domestic and international pay later and credit products- Produced and maintained training manuals, SOPs, and other required documentation for enterprise sales and customer service systems - Key Member of Salesforce CRM and Zuora CPQ implementation and training teams - Designed and managed auto-renewal process for subscription line of business, resulting in $48 million in annual recurring revenue - Created and scaled several operations and customer service teams domestically and internationally