Amanda Craig

Background

About Amanda Craig

With over three years of experience as a loan processor at Citizens, I am a customer service and lending specialist who applies my phone etiquette, sales, and relationship building skills to provide excellent service to our customers. I work with a team of loan officers, underwriters, and closers to ensure that loan applications are processed accurately and efficiently, and that loans are closed on time and within budget. I communicate with customers throughout the loan process, answering their questions, addressing their concerns, and updating them on the status of their loans. I enjoy helping customers achieve their financial goals and dreams, and I take pride in my ability to deliver high-quality results. Before joining Citizens, I honed my customer service, sales, and communication skills as a guest relations specialist at McCluskey Chevrolet for five years. I also have a background in commercial support at Fifth Third Bank, where I gained valuable experience in the banking and financial industry. I am passionate about learning new skills and staying updated on the latest trends and developments in the loan processing field. I am looking for new opportunities to grow and advance my career, and to contribute to the success of a dynamic and innovative organization.