Amanda Huff

Background

About Amanda Huff

Strategic product and operations leader with 6+ years of experience driving customer success, sales enablement, and cross-functional collaboration across enterprise portfolios. I specialize in transforming ambiguity into clarity through multiple avenues including product roadmap development, onboarding redesign, and process optimization that improves adoption and retention. At Enterprise Fleet Management, I led enhancements to internal tools and client journey mapping, resulting in improved CSAT scores and streamlined onboarding for new clients. I partnered with IT, sales, and operations to implement new processes, optimize Salesforce usage, and deliver scalable solutions aligned with business goals. Prior to my product leadership roles, I built a strong foundation in account management, serving as a trusted advisor to 60+ clients across industries. I led strategic transitions to company vehicle programs, negotiated cost-saving solutions, and ensured compliance. My approach blends empathy and precision: I listen deeply, analyze thoroughly, and deliver solutions that balance client needs with operational feasibility. I bring a unique blend of analytical rigor and creative problem-solving to every challenge. My CliftonStrengths include Learner, Ideation, Strategic, Individualization and Achiever, which reflect my commitment to growth, clarity, and impact. I’m known for leading with integrity, enabling teams, and driving outcomes that matter. Currently exploring senior hybrid roles that blend product, operations, and enablement strategy. Let’s connect at amanda.r.huff2@gmail.com if you’re building something meaningful and need a principled, strategic leader to help drive it forward. Key Skills: Product Management, Account Management, Salesforce, Journey Mapping, User Research, Process Improvement, Team Leadership, Strategic Planning & Analysis, Onboarding, Training Development & Facilitation, Mentorship, Stakeholder Management, Fleet Management, Cost Control, Client Solutions