Amanda Lahanko
Guest Experience Manager at Red Cottage
Based in Woodbourne, United States
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Seniority
Manager
Department
Operations
Location
Woodbourne
Industry
Hospitality
Company size
58
Contact information
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a•••••••@redcottage.com
Phone
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Background
About Amanda Lahanko
As Manager of Guest Experience at Red Cottage, I lead a team of guest support agents who provide friendly and professional support to our short term rental guests around the Catskills of New York. I have over six years of experience in the technology and hospitality industries. My core competencies include enhancing customer satisfaction, resolving complex issues, implementing quality standards, and leveraging data and technology to optimize processes and performance. I am passionate about creating memorable and positive experiences for our diverse community of travelers, and I am always looking for new ways to improve our service and exceed expectations.
Decision-makers
Other people at Red Cottage
- JRDirector
Joey Ruocco
Director of Portfolio Management · General Business & Management
- HMManager
Harry McNamara
Business Development Manager · Sales & Business Development
- MOOther
Matthew Orley
Chief Executive Officer · Other
- RTDirector
Ryan Toner
Head of Operations · Operations
- DBStaff
Danielle Baggatta
Cleaner · Operations
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