Amanda Lim

Background

About Amanda Lim

20 + years of administrative and customer service experience from a variety of roles in the service industry, along with knowledge of customer service principles and best practices - Strong communication and interpersonal skills and a demonstrated ability to collaborate and work with teams of staff, children, parents, and the general public - Effective organizational skills and knowledge of administrative protocols and office procedures, with experience in document management, booking/scheduling, filing, event planning, and efficiently tracking, shipping, and receiving hundreds of items daily - Exemplary client relationship and problem solving skills stemming from the ability to identify client needs, communicate effectively, and consistently meet and exceed client expectations - Advanced computer skills with a proven aptitude in using the internet, social media platforms (Facebook, Twitter, Instagram, Pinterest), databases and spreadsheets, web-based applications, and a variety of computer software applications including Microsoft Office (Word, PowerPoint, Excel, Outlook)