Amanda Lougheed

Background

About Amanda Lougheed

Specialization in investigation, inspection and quality assurance of Ontario’s Social Assistance Programs. Trained investigator including Regulatory Compliance Officer training completed. Primary interest in Investigative training methods, policy and legislation interpretation, program compliance and enforcement. A strong desire and ability to invest in the human capital of an efficient and high performing team by fostering an environment of inclusivity, collaboration, team culture, and employee engagement. Demonstrates excellent organizational and time management skills to effectively handle projects across multiple lines of business. Trained and proficient in analytical skills to make effective and innovative recommendations for program delivery. The skill to probe for information by asking questions and listening, and to engage in and contribute to constructive conversations with senior staff and stakeholders to develop projects and initiatives. Professional with specialization in Community Advocacy and non-directive counselling, and experience supporting individuals from varied backgrounds, providing empathy and support required to meet individual needs- Knowledge of various governmental, community and social institutions and their roles, and an ability to provide information and direction to assist in making informed decisions - The skill to probe for information by asking questions and listening, and to engage in constructive conversations - An awareness and understanding of individual perspectives and diversity - Trained and proficient in active listening skills and responding with empathy, suicide risk assessment and intervention procedures, family violence, grief and bereavement, addiction, knowledge of community resources, and report writing for statistical purposes - Knowledge of Community Advocacy Techniques, Victims’ Rights Laws, Ontario Works Act, Employment Standards Act, Human Rights in Ontario, Ontario Disability Support Programs Act & Employment Insurance Act