Amanda MacNeven
Customer Onboarding and Account Specialist at Decopac, Inc
Based in Minneapolis, United States
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Seniority
Other
Department
Other
Location
Minneapolis
Industry
Manufacturing
Company size
213
Contact information
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a•••••••@decopac.com
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Background
About Amanda MacNeven
I'm a teacher at heart—whether I’m guiding a student, supporting a client, or helping a team build better systems. With over 15 years of experience in education, training, and support roles, I bring a unique mix of structure and heart to everything I do. My background in special education taught me how to meet people where they are, break down complex goals into manageable steps, and celebrate progress—no matter how small. I carry that same approach into every project, workflow, and team I support. Where I Thrive: Coaching, Guidance & Outcomes: Whether working with students, customers, or teammates—I know how to create a safe, encouraging environment where people feel seen, supported, and set up for success. I believe growth happens when the process is clear and the person is centered. 🧩 Process Improvement & Systems Thinking: I bring calm to chaos by designing workflows and support systems that make it easier for people to focus, engage, and succeed. I'm always asking, “How can we make this simpler, kinder, and more effective?” Data-Informed Support: I use tools like Google Sheets and Excel to track progress, surface patterns, and drive meaningful change—without losing sight of the humans behind the numbers. 🤝 Facilitation & Communication: Skilled in leading meetings, check-ins, workshops, and trainings. I'm known for creating spaces where people feel comfortable asking questions, solving problems, and building confidence. Agile & Scrum (CSM Certified): Even before I had the title, I supported team retrospectives, sprint planning, and daily check-ins. I help teams stay on track without losing sight of what matters most: the people and the purpose behind the work. I’m looking for people-first organizations where I can help others grow—whether that’s students, clients, or colleagues. I bring warmth, structure, and a deep belief that systems should serve people—not the other way around. Let’s connect! amandamacneven@gmail.com Remote-Ready | Open to Interviews & Collaboration
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