Amanda Peters

Background

About Amanda Peters

If I were to tell you who I am in a snapshot, I’d say a customer service expert. Throughout my career, I have always acted as the front line of support for clients and customers and helped to ensure that customers are satisfied with services, products, and features. A winning approach I have is establishing relationships with customers to mitigate complaints and demonstrate a clear understanding of their needs. I am an ambassador in optimizing client support, with a mastery of human connection and a strong drive for service. I understand the importance of treating clients fairly and have a track record of making an extra effort to make sure the customer feels valued. Demonstrated service leadership skills and accomplishments in encouraging others to remain on time and on target. Strong communication, interpersonal abilities, and emotional intelligence result in well-managed escalated customer situations. Leader in collaborating and bringing ideas to a team while being productive in a remote setting.