Amanda Ryan

Background

About Amanda Ryan

A two-word Summary of Amanda: Outgoing Professionalism Amanda is a graduate with a Bachelors degree in Business Administration from Memorial University. Juggling a post-secondary career and employment simultaneously for over 4 years has created a specialty for meticulous time management and organization. This self-taught discipline has enabled her to create ambitious personal and professional goals, always achieving them with exceeding expectations. As a previous representative with a leading telecommunications company, Amanda was challenged with weekly sales targets that were consistently exceeded; eventually climbing to the top 3 sales representatives in the Atlantic sector. This success directly correlates with Amanda’s exceptional attention to detail and analytical problem-solving skills, and is just one demonstration of her determination for success. As General Insurance Broker at one of the top insurance companies in Canada, Amanda has proven to be a driven individual who has a passion for continuous learning and personal development, completing coursework regularly to maintain insurance licenses as well as obtaining a professional CAIB designation. Exemplary success in this position secured quick advancement within the company Currently as a Workforce Management Analyst, Amanda is responsible for the real-time activities of over 150 employees to support the Operations teams to effectively manage Contact Centre performance and meet service and budget targets. Coordinating with Operational and Planning teams to analytically problem solve and communicate complex information to strategically achieve business objectives, Amanda has become a tenured RTA within her WFM team. Amanda is ambitious to continue her career in the business community and is eager to find the perfect company to complement her exuberant and industrious personality.