Amanda Shane

Background

About Amanda Shane

Highly skilled business professional with administrative, customer service, and management experience. PROFESSIONAL PROFILE • Proactive professional with a history of initiative, personal responsibility, and ownership of work to produce successful results. • Effective leadership skills to motivate others and work with managers and in a team environment. • Over 10 years of experience managing, supervising, and training a diverse range of administrative staff. • Strong background in analysis with a demonstrated ability to scrutinize and summarize data to provide recommendations. • Detail oriented, highly organized, and able to meet tight deadlines under pressure. • Excellent customer service, communication, problem solving, and analytical skills. • Proficient in Microsoft Office, Excel, and QuickBooks. • Ability to quickly become proficient in software applications. AREAS OF EXPERTISE • Administration • Customer Service • Issue and Analysis • Call Center • Billing/Payroll and Finance • Human Resources • Training