Amanda Stocker
Shop Support Specialist at Shopify
Based in Belleville, Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Belleville
Industry
Software Development
Company size
27K
Contact information
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a•••••••@shopify.com
Phone
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Background
About Amanda Stocker
As a Shop Support Specialist at Shopify, I answer buyer and merchant questions related to Shop Pay, the Shop app, and Shop Pay Installments, using technical tools such as Mode, Github, Splunk, and other internal tools as needed. I also communicate with Shop developers to fix various issues impacting Shop and make communication updates back to the Shop team. I am passionate about community involvement, volunteerism, and supporting businesses. I have a Certificate in Public Relations & Event Management and a Diploma in Social Service Worker from Loyalist College. I leverage my data analysis and product-led growth skills to enhance the user experience and retention of Shop products. I also serve as a board member for Volunteer & Information Quinte and Hot Diggity Dogs Flyball Club, where I help with local community events and media relations.
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