Amanda Trautman
Asset Manager at Barnett Capital Ltd
Based in United States
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Seniority
Manager
Department
Operations
Location
United States
Industry
Real Estate
Company size
29
Contact information
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a•••••••@barnettcapital.com
Phone
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Background
About Amanda Trautman
Multi-faceted thinker dedicated to solutions that optimize user experience and the people that deliver it. For the last two years, I have worked closely with product and operations teams to deliver an effortless mobile mortgage experience. This experience was curated by processes and standards that I pioneered and managed with data, education, and innovative solutions. A few highlights- Led process operations efforts into three new markets - Coached team leads and managers - Created and defined processes, workflows, and training materials to increase team efficiency - Owned the client experience through product education and process - Created processes and scripts utilized by customer experience teams that maintained a 4.6/5 CES score - Designed and led process change education Prior to my time at Open-door Finance I gained experience in various other fields- Loan Officer Assistant (4 years)- Retail Marketing Director (3 years)- Radio Personality (4 years)- Volleyball Coach (1 year)
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