Amanda Vivona

Background

About Amanda Vivona

With over fifteen years of experience in the financial services industry, I have honed my expertise in operations management and process improvement, particularly within the high-stakes environment of residential mortgages at Deutsche Bank. My mission has always been to enhance efficiency and accuracy, ensuring that our high net worth clients receive impeccable service that aligns with regulatory standards. My drive to innovate and elevate operational practices, coupled with my ability to foster strong relationships between sales, settlement agents, and internal teams, underscores my commitment to the company's culture of excellence. In my most recent role, I led process enhancements that improved loan origination systems and ensured compliance with state regulations. This involved identifying improvement opportunities, implementing updates, and managing vendor relationships. Training new hires and overseeing management initiatives were also key components of my role, reflecting my dedication to empowering our team to excel. My skills in loan management, documentation preparation, and effective communication were instrumental in driving these initiatives forward, ensuring the seamless processing and closing functions for our clients.