Amanda Windler

Background

About Amanda Windler

Proven program and project manager with 11 years of experience directing global SaaS and cybersecurity projects that drove innovation and provided information technology security for large corporate clients. Consulted with C-level executives, engineers, and federal clients to discuss needs, obtain specifications, and plan projects. Project/program manager role included developing roadmaps, foundry diagrams, and business strategies to ensure successful project launches. Selected and directed effective cross-functional teams to test and implement large global projects through the entire project management lifecycle. Motivated teams to achieve project milestones and timelines and resolve barriers through effective communication and organizational leadership. Held additional customer success manager roles that were instrumental in obtaining client objectives by serving as a valuable client contact and account manager. Dedicated to conducting frequent client meetings to discuss concerns, present solutions, and resolve issues which exceeded client expectations. Served as a trusted client advocate by working with project teams and corporate executives to conduct planning, obtain requirements, and provide status updates; always meeting milestones, deliverables, timelines, and budgets. Skilled at ensuring successful releases by identifying risks and developing mitigation strategies. Recognized for providing valuable technical leadership by building and managing IT projects using SaaS, AWS, ServiceNow, and Jira technology. Demonstrated expertise leading numerous SaaS projects, which included evaluating systems, analyzing AWS platforms, and providing AWS Services. Drove revenues by securing long-term client contracts and obtaining large global accounts. Achieved a high client retention rate for exceeding client expectations and providing effective program and project management. Completed numerous training programs including Certified Associate Project Management (CAPM) and AWS Architect Certification, which adds to my credentials. There is nothing more rewarding than directing and implementing projects that impact company growth and provide effective cybersecurity. My commitment to client success, risk management, compliance, continuous business operations, and financial protection is exhibited in all my positions and continues to be the driving force of my career.