Amanpreet Singh
Peer Tutor at Sheridan College
Based in Canada
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Seniority
Staff
Department
Education
Location
Canada
Industry
Higher Education
Company size
5.2K
Contact information
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a•••••••@sheridancollege.ca
Phone
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Background
About Amanpreet Singh
Mobile and Desktop Support Agent with a year of experience in Customer, Technical Support and Procurement- Assisting over 15+ Clients with Calls, Email, and Chat support in Banking, Automobile, Hospitals, and many more by answering 20% more calls ensuring that accurate support is provided within the SLA timeframe - Maintaining Active Directory by Adding/ Removing users from Assigned user Groups- Set up, configure, upgrade, Assemble and troubleshoot hardware (Printer, Monitor, etc), Network, and software problems by using KB, KPI, and Technical experiences- Proficient in working within all OS environments i.e iOS, Android, macOS, Windows, Linux - Actively participating in ongoing training as (a Subject Matter Expert) to develop expertise- Enrollment, Assembly, and deployment of IT equipment for New Employees - Able to understand and learn new softwares systems with ease- Able to efficiently handle difficult conversations with strong organizational and time management skills - Excellent english speaking and writing skills
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