Amar Sehdev

Background

About Amar Sehdev

Sr. Software Developer/Microsoft Certified Professional in Microsoft Dynamics CRM 2011. Energetic and goal-oriented CRM Professional possessing 20+ years of experience in application development in CRM Systems and Back-Office integration. Thrives on challenges with enhancing businesses processes and customer experience with CRM technologies, with a continued desire to enhance career in CRM Application Development and Systems Analysis. Systems Development: • CRM Application Development in Microsoft Dynamics CRM 2011/CRM 2016 • Parature Service Desk and Portal Application Development and Integration • CRM Application Development in Siebel 7.x/8.0 • Back Office Systems Integration across CRM Platforms • Development of Relational Database Management Systems with SQL Server • Manage and implementing mid to large Application Development Projects • Client-Server application development • Web-based application development Systems Analysis: • Illustrate system architecture, business/data flows, and processes in MS Visio • Accurately tracking development effort against project timelines, and generate metrics • Firm believer in project documentation and standardizing best practices • Analyze and translate business requirements into use-cases and system requirements • Ability to challenge the customer on requirements (scope creep, needs versus wants) • Involved in various forms of testing (UT/UAT) • Builds good working professional relationships with customers • Communicates excellent organizational and management skills through regular status reports and presentations Specialties: • Agile Development and SCRUM Methodology • Integration Tools: MuleSoft Anypoint Studio, Celigo • Development Tools: ADO, Jira, Visual Studio, SQL Server Management Studio • Productivity Tools: MS Office 365