Amar Vyas

Background

About Amar Vyas

Profile Summary:  Complete understanding of BPO operations and success in steering them to enhanced growth with vision to drive business excellence through efficient operations and client servicing.  Proven ability to provide a high level of Customer Service surpassing market standards and maintain healthy relationship with peers and competitors.  Expertise in conceptualizing & implementation of various quality improvements projects and conducting audits for continual improvements in services.  Comprehensive experience in setting up and smoothly running the Tele-Sales Channel.  Effective analyst problem solver and communicator able to forge solid relationships with upper level executive leaders and build consensus across multiple organizational levels.  Ranked as Inspiring Straightforward Trustworthy Helpful Customer connected in addition to possessing a “can-do attitude” with a result oriented/bottom-line focused personality in the Annual Appraisal in the current organization.  Knowledge of international work cultures by virtue of regular interaction with overseas clients and customers.