Amber Phillips
Jr Implementation and Onboarding Specialist at Summit K12
Based in Round Rock, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Round Rock
Industry
E-Learning Providers
Company size
175
Contact information
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a•••••••@summitk12.com
Phone
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Background
About Amber Phillips
I am an Customer Support Operations Specialist at Summit K12, an EdTech company that provides personalized learning solutions for K-12 students. With almost 2 years of experience, I have successfully led integration calls with clients, resolved technical and data-related issues, and leveraged a variety of technologies to establish new accounts with efficiency and precision. My background in education, as a former instructional leader and curriculum developer, gives me a unique insight into the needs and challenges of educators and learners. I have a passion for continuous improvement and a proven track record in optimizing processes, developing and maintaining SOPs, and implementing data-driven strategies. I thrive in collaborative environments and enjoy contributing my skills in operations and customer success to an organization's mission and vision.
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