Amber Tserdanis

Background

About Amber Tserdanis

Hi, I’m Amber Tserdanis, a motivated professional with a wealth of experience in sales, admin and small business management. My educational background includes a Certificate IV in Small Business Management and a Certificate of Registration in Real Estate. Additionally, I successfully completed my High School Certificate.I started my professional journey at Westpac as a Customer Service Representative, where I first developed my impeccable professional phone manner and honed my skills in conflict resolution and computer proficiency. Shortly after, I embraced the role of Receptionist at Energize Health Club, acting as the crucial first point of contact for clients while managing a multitude of enquiries through various channels with professionalism.In my tenure as Store Manager at Silverblue, I oversaw all store operations, strategically developing and managing relationships to significantly improve customer service delivery. With a strong focus on mentoring, I inspired my staff to achieve optimal performance through effective training and development. My initiative in developing social media marketing strategies and in-store promotions led to a broader customer base and increased sales opportunities, underlining my proficiency in marketing and advertising.As a Sales Associate at One Teaspoon, I seamlessly executed daily storefront operations and crafted visually compelling merchandising displays that elevated customer service levels. With a knack for details, I adeptly managed inventory while concurrently handling cashier responsibilities with precision and accuracy.I have further demonstrated my commitment to process improvements and efficiency optimization in my role as Office Administrator at Pacific Outdoors, where I provided steadfast support to the accounting and management teams. My proactive role in developing, reviewing, and improving administration systems, policies, and procedures significantly enhanced the operational efficiency of the company.With strong communication skills, a self-motivated mindset, and a history of fostering collaboration within diverse, cross-functional teams, I am dedicated to achieving high-impact results in every professional endeavor I undertake. Feel free to connect!