Verified recordHigher Education

Amelia Gustave

Certification Administrator at National Phlebotomy Association

Based in Bowie, United States

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Seniority

Staff

Department

Education

Location

Bowie

Industry

Higher Education

Company size

17

Contact information

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Email

1 credit

a•••••••@nationalphlebotomy.org

Phone

5 credits

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Background

About Amelia Gustave

Expert healthcare professional responsible for directing, supervising and coordinating staff and office activities on a day to day basis at medical facility to provide quality, cost effective patient care. In my current position I oversee the entire certification process. To include developing and implementing policies that ensure certification holders meet the necessary requirements to become and remain certified through use of various databases such as Naylor and LOTUS. I provide excellent facilitation of conflict resolution between the companies teams as well as between phlebotomists and employers. All while using skills of professionalism, investigative, consultation, advising, and education. Through my years of gained knowledge through my work history I have established the need for teamwork to ensure employee safety and client satisfaction which brought one company to successfully have 492 employee accident free days. As a team leader I guarantee that all administrative tasks for the establishment are completed on time and correctly. Managed patient records, payroll, billing, and budgets when necessary. Also developed programs that better helped the company keep track of their clients needs, business losses, and growth.

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