Ami Davis
Technical Support Specialist at Charter Communications
Based in Aurora, United States
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Seniority
Staff
Department
Information Technology
Location
Aurora
Industry
Telecommunications
Company size
34K
Contact information
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a•••••••@spectrum.com
Phone
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Background
About Ami Davis
Trainer at heart. I have always had a high aptitude for explaining and teaching people how to do things with compassion, understanding, and patience. That is one of the things that makes me amazing at customer service, and always making internal and external customers requesting my assistance personally. I have always been a go-to for management on training new employees, in addition to my normal duties. Being tech savvy, I have a strong understanding for the need of using job aides and tools, and that makes me a better agent. I have experience in practice management software/EMR training, implementation, and support (5 years). Medical billing and collection experience for 6 years. My passion is computers. Trained as a full-stack web developer. I also have a background in non-clinical work in the medical field for over 20 years.
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